All ticket orders must be paid in full at the time the seats are held. Special arrangements are available for group reservations. For your convenience, we accept cash, checks, debit cards and credit cards (Visa, MasterCard, American Express & Discover.

All sales are final. There are NO refunds on ticket purchases. If a performance is cancelled due to unforeseen circumstances, arrangements will be made to exchange tickets for another performance of the show, or when possible, another show in the season.

There are no cancellations. Subscriber tickets are only redeemable by the subscriber as part of that particular subscription season. They are not applicable to shows outside of the season, or in subsequent seasons. They also cannot be cancelled in order to then be repurchased by someone else for cash.

Ticket exchanges can be processed up to 24 hours prior to the scheduled performance, are subject to availability, and will be done at the discretion of management. No exceptions. Ticket exchanges are free for subscribers. A fee of $5.00 per exchange (irrespective of the number of tickets) will be charged for non-subscribers.

There is a $2.00 per ticket fee for all on-line orders. Subscribers pay a one-time fee of $2.00 when ordering their subscription, but there is no additional fee when redeeming tickets on your subscription. There is no fee on phone or in-person sales.

When making your reservations, you may have your tickets held for pickup at the Will Call window prior to the performance, or you can have them emailed to you to print at home. You may also request to have them printed and mailed to you. There is a $1.00 fee for that service, and it is only available up to a week in advance of your selected performance. Please note that everyone entering the theatre must have a printed ticket. If you present your phone to the usher you will be directed to the box office to get tickets printed.

Box Office hours for phone and in-person orders vary. You can order tickets online through our website 24 hours a day, 7 days a week. Online sales are only available up to 2 hours prior to the performance time, after which you use either call or make your purchase at the Current Sale window. Patrons calling the box office within an hour of the performance time should be aware that we have limited ability to answer the phone as patrons at the window have priority.